Delivery & Shipping

Hello Hong Kong Shoppers!

Great news: Enjoy complimentary standard shipping on all your purchases over HK$500.

For those smaller buys under HK$500, there's a minimal shipping fee of just HK$50.

We'll have your order on its way within 5 business days, and as soon as it's shipped, we'll send you a confirmation email complete with a tracking number to follow your order's journey.

A little heads up: sometimes things outside our control like weather or carrier issues might cause delays. While we can't control these, we're always here to help.

If, by chance, your package encounters any mishaps like getting lost or damaged during shipping, please reach out to us straight away. We're here to team up with the carrier and sort it out for you. 🚚✨

 

Hello to Our Valued Overseas Customers!

Got your eye on something but you're outside our standard shipping areas? No worries! Just drop us an email at hello@shibata-tools.com and we'll happily work out a special shipping arrangement just for you. 🌍✉️📦